CTRI IT Support/Help Desk

The CTRI IT Support/Help Desk provides quick, courteous and comprehensive computing support for all CTRI employees. A service ticket can be submitted through our online "Track It" system, 24 hours a day.

Disclaimer: The ctri-support@ucsd.edu is to be used only for CTRI IT (Information Technology) support. No Patient Health Information (PHI) or Patient Identifiable Information (PII) should be included. This also pertains to “Submit a ticket.

Submit an IT Ticket


Contact the IT Support/Help Desk

CTRI IT Support:
ctri-support@ucsd.edu

ACT help desk (creation / deletion of new email accounts):
acthelp@ucsd.edu
(858) 543-4357

Telecom (phone issues, new phone, activate wall jack):
(858) 534-2930

Facilities:
(858) 534-2930

Mailing Address:
Help IT Center
9500 Gilman Drive MC 0990
La Jolla, CA 92093

Physical Address:
ACTRI
9452 Medical Center Drive
La Jolla, CA 92037